Back to All Events

Boston Lodging Pulse: The Future of Hospitality Labor

  • Boston University School of Hospitality 928 Commonwealth Avenue Boston, MA United States (map)

Sourcing great talent has always been a challenge for the hospitality industry, but in recent years it has reached a critical boiling point. With lower unemployment, rising labor costs, stiffening labor laws, slowing RevPAR gains, and increasing talent drains in many new supply-ridden markets, what should hoteliers be evaluating?

The industry has honed in on attracting millennials to come stay in hotels, but what will entice them to come and work in hotels? Is the hospitality industry still an attractive place of employment? Are companies being diligent in their hiring and retention efforts? Is the “human touch” still critical to the guest experience, or can it be replaced by automation?

The Cornell Hotel Society of New England, in conjunction with Boston University’s School of Hotel Administration and Title Sponsor Group One Partners presents the seventh annual Lodging Pulse networking event and panel discussion anchored by Operators, Asset Managers, Hotel Innovators, and Talent experts to share unique perspectives. 


Tuesday, October 3, 2017
5:30 - 8:00 pm


Boston University School of Hospitality Administration
Sopher Family Auditorium, Room 110
928 Commonwealth Avenue
Boston, MA 02246